Timing, Problems and Suggestions for Consistency Judgment of CCC Certified Products

Date：2022/5/6　　Clicks：787

In order to control and verify the consistency of the certified products and the type test samples, and the quality assurance capability of the manufacturer to continuously meet the certification requirements, the certification body needs to follow the requirements of the certification rules and conduct effective follow-up inspections on the certified companies and products through various methods. Among them, the consistency determination of certified products is an important means to verify whether the certified enterprises continue to meet the certification requirements.

Timing of conformity determination by certification bodies

When conducting post-certification supervision of certified products, certification bodies generally use the following methods to determine the consistency of CCC certified products according to the requirements of certification rules:

1. Professional inspectors randomly select certified products at the factory's production site or warehouse, conduct consistency checks and make judgments;

2. The inspection team randomly selects certified products fom the factory's production site or warehouse for sealing, and sends them to the designated professional testing laboratory for consistency inspection 

and make a judgment;

3. The certification body adopts the method of market purchase or sampling, and sends it to the designated professional testing laboratory for consistency check and judgment.

The judgment result of the certification body's post-certification surveillance consistency inspection is used as the basis for the factory inspection/test conclusion, and the post-certification surveillance pass or fail conclusion is made, and the certification decision to maintain the certificate valid or suspend/revoke the certificate is made accordingly.

The timing of consistency determination of government law enforcement supervision
1. The CNCA is responsible for the organization, implementation, supervision and management and comprehensive coordination of the national compulsory product certification work. Every year, it organizes the supervision and random inspection of the effectiveness of the compulsory certification products, which includes the consistency judgment of the certified products. The results of the supervision and random inspection shall be notified to the certification body for post-processing of the relevant certified enterprises and certificates.

2. For specific cases of certification law enforcement, the local certification supervision department requires the certification body to cooperate and assist, according to the actual products, photos, text descriptions, etc. of the products involved in the case. Provide professional judgment.

The certification body and the certification supervision department implement the mutual notification mechanism of the processing results, and realize the three-dimensional cross management of post-certification supervision and post-certification supervision.

Problems faced and solutions

Standardizing the production of certified products that meet the certification requirements is inseparable fom the joint supervision of the whole society. The state encourages all units and individuals to supervise and report violations of laws and regulations in compulsory product certification activities, and the market supervision department has also strengthened the supervision and investigation of certified products.

However, at present, various market players have random and expanded questions about the consistency of certified products. For example, consumer complainants have no reason to complain and suspect that there is a problem with the consistency of the products they purchased; Consistency determination of certified products for sale, etc. Using the thinking of "doubt everything" to carry out the certified products one by one will consume a lot of administrative resources, cannot guarantee accurate conclusions, and may lead to wrong administrative penalties.

Case 1
Consumers complained that a certified lighting product purchased online did not conform to the consistency. They only provided shopping vouchers and photos of product packaging, and there was no clear direct evidence of inconsistency. The law enforcement department went to the manufacturer to investigate and collect evidence, and found that the actual situation was that the consumer requested a return after shopping online, but the company refused to return it without any reason after 7 days, and then complained to the market supervision department on the grounds that the certified products were inconsistent. . Such unreasonable complaints are actually suspected of abusing consumer rights and consuming government administrative resources.

Case 2
The government law enforcement department conducted a consistency check on a certain home appliance product on sale in the field of circulation. The certified enterprise provided a type test report as required. The inspection found that the wire components equipped with the product were inconsistent with the description in the report, so the certified product was inconsistent. A case will be filed for investigation and an administrative penalty will be imposed on the seller. Subsequent enterprises submitted evidence at the administrative penalty hearing to prove that the manufacturer had adopted a simplified process for the wire assembly to change key components in accordance with the certification rules, and finally overturned the original investigation result.

Lao Guang's point of view
The author believes that since the consistency determination of CCC certified products involves professional technical issues, ordinary consumers should have certain professional knowledge or seek professional opinions. they should provide clear and inconsistent evidence to the government market supervision department to avoid Waste of administrative resources. The law enforcement department shall screen the complainant's demands and, if necessary, shall request the complainant to provide further evidence.

Epilogue
The unqualified product quality mainly reflects the quality control management of the enterprise, while the inconsistency of the certified products reflects the integrity and credit of the enterprise. Through the consistency analysis and judgment of unqualified products, it can be found that the main reason for product quality is the lack of quality control management of the enterprise, or the enterprise's dishonesty and failure to comply with the certification requirements, so as to take targeted technical assistance to the enterprise measures or credit penalties. For example, the product quality credit classification supervision mechanism implemented by the Guangdong Provincial Market Supervision and Administration Bureau, through the implementation of quality assistance, provides product quality diagnosis and improvement services for enterprises with quality problems; A social co-governance mechanism for product quality with credit construction as the core. Make use of product quality credit, encourage trustworthy enterprises, stimulate the vitality of market entities, purify the market environment, achieve fair competition, and promote high-quality development.